Anamae B.
Mid-Level Healthcare Administrative Coordinator
Open to offersNew to PlatformAbout
Anamae B. is a dedicated Healthcare Administrative Professional from the Philippines, with over five years of remote experience supporting physicians, and teams within hospice and palliative care settings. Her expertise lies in care coordination, patient intake, and appointment scheduling, alongside insurance verification, EMR documentation, and delivering exceptional customer service. In her current role with Reliance Hospice and Palliative Care, she manages interdisciplinary documentation, schedules patient visits, and ensures accurate EMR records, contributing significantly to quality improvement initiatives. Previously, at GAPS Health, Anamae coordinated remote intake processes, verifying insurance and maintaining compliance with HIPAA regulations. Anamae honed her skills in high-volume environments as a Medical Call Center Representative with CareConnect, adeptly handling calls and scheduling appointments, while managing multiple software applications. She holds a Bachelor of Science in Computer Science from Northern Iloilo Polytechnic State College.
Experience
Remote Care Coordinator / Scheduler
Reliance Hospice and Palliative Care · 2023 — PresentCompleted and uploaded Interdisciplinary Group (IDG) notes into the EMR to manage clinician documentation. Scheduled patient visits, follow-up appointments, and interdisciplinary meetings. Communicated with clinicians regarding pending documentation to ensure its timely completion. Maintained accurate patient records and EMR documentation. Provided administrative support, which included managing emails, phone support, reporting, and record maintenance. Assisted in quality improvement initiatives and documentation compliance.Remote Intake Coordinator
GAPS Health · 2022 — 2023Collected demographic, insurance, and medical information to coordinate patient intake. Reviewed referrals and physician orders to ensure completeness. Verified insurance eligibility and benefits for Commercial, Medicare, and Medicaid plans. Maintained precise patient records within EMR systems. Coordinated with providers and clinical staff to facilitate timely patient care while documenting referrals and patient interactions in compliance with HIPAA.Medical Call Center Representative
CareConnect · 2021 — 2022Managed high-volume inbound calls for physician offices and assisted patients, hospitals, pharmacies, and healthcare providers. Routed messages to physicians according to office protocols and escalated urgent medical concerns as necessary. Scheduled appointments and assisted with cancellations, delivering compassionate customer service while safeguarding confidential patient information. Operated multiple software applications in a fast-paced remote environment.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceNorthern Iloilo Polytechnic State College
Interested in this professional?
Sign in as an employer to save this profile or invite Anamae B. to a job.
Sign in as an employer