Anchen C.
Mid-Level Service Administrator
Open to offersNew to PlatformAbout
Anchen C., a seasoned Service Administrator, has built her professional career in the office administration and customer service domains. Her tenure at Maxiflex Doorsystems from July 2025 to August 2026 involved managing crucial responsibilities such as quoting for customers, scheduling jobs, compiling safety files, and handling front-of-house reception duties. Additionally, she demonstrated prowess in consumables purchasing and stock control. Earlier, she served as an Administrative & Personal Assistant at Goeie Hoop Vervoer Spoeddienste, where her role encompassed general office administration, operating the switchboard, managing customer inquiries, and assisting in bookkeeping. Her proficiency extends to technical skills such as Microsoft Excel, Google Workspace, and Sage. Anchen's dedication to efficiency and professionalism, alongside her basic accounting support skills, has been valuable in fast-paced work environments. She holds certifications in Google Workspace management and Introduction to Generative AI, underscoring her commitment to continuous learning and adaptability.
Why hire me
Employers should hire me because I am a reliable, motivated, and adaptable professional with experience in administration, customer service, invoicing, marketing, and general office support. I am organized, detail-oriented, and comfortable managing multiple responsibilities while maintaining a high standard of work. I have experience working with customers both in person and over the phone, and I understand the importance of professional communication and excellent service. I am also confident using tools such as Microsoft Excel, Google Workspace, Canva, and ChatGPT, and I am always willing to learn new systems and skills. I take pride in being dependable, working well independently and as part of a team, and finding practical solutions to challenges. I would bring a positive attitude, strong work ethic, and genuine commitment to helping the company succeed.
Experience
Service Administrator
MAXIFLEX DOORSYSTEMS · 2025 — 2026Managed customer quotations and scheduled jobs while coordinating service appointments. Compiled and maintained safety files and prepared monthly safety reports. Handled phone calls and front-of-house reception duties, alongside managing purchasing of consumables and stock control.Administrative & Personal Assistant
GOEIE HOOP VERVOER SPOEDDIENS · 2021 — 2025Performed general office administration including document filing and management. Operated the switchboard to manage incoming customer inquiries, assisted with bookkeeping, basic accounting, and reconciliations. Coordinated collections and logistics bookings, and prepared and sent customer quotations.Casual Assistant
CARIN’S BAKERY · 2019 — PresentContributed to front-of-house customer service, assisted in basic food preparation, and aided in packaging. Maintained general cleanliness and organization within the store.
Skills & Expertise
Education
- MatriculatedMonument Park High School · 2017 — 2021
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