Andrea C.

Andrea L. C., a seasoned Customer Service Representative and Data Entry Specialist, brings nearly five years of experience in database management and customer support. Having successfully maintained accurate records and resolved client concerns in dynamic settings, she excels in engaging with customers to address inquiries about products, pricing, and order statuses. Andrea's role at NowCom Global Service LLC as a Customer Service Associate further highlights her capacity to handle communications related to car loans and insurance claims, ensuring timely responses and maintaining up-to-date client records. Her expertise includes troubleshooting access issues, supporting clients with insurance claims, and collaborating across departments to enhance service delivery. Previously, she refined her skills at BStream Back Office Operation Services, where she maintained pricing data integrity and supported Account Executives. Proficient in tools like Microsoft Office Suite and Zendesk, Andrea is committed to delivering excellent service and fostering team success.