Andrea C.
Mid-Level E-commerce Operations Specialist
Open to offersNew to PlatformAbout
Andrea M. is a seasoned Executive Assistant with over six years of specialized experience in the e-commerce and Amazon sectors. She excels in managing Amazon Seller Central operations, inventory tracking, and optimizing automated repricing strategies to enhance profitability for scaling brands. Additionally, Andrea has proven expertise in designing and implementing AI-driven automation workflows using tools like Zapier and GoHighLevel to streamline business processes. At Sulka Labs, she played a crucial role as an Operations & Automation Assistant, where she created automated systems to improve internal workflows. Her tenure at Lynea Carver saw her manage centralized operations through Notion and engage in talent acquisition. Andrea's rich background includes a diverse range of roles such as facilitating backend e-commerce operations at Swain Apparel Group and maintaining Salesforce CRM data integrity at Kathy Kuo Home, showcasing her adaptability and persistence across various operational environments.
Experience
Operations & Automation Assistant
SULKA LABS · 2024 — 2026Designed automated workflows utilizing GoHighLevel and Zapier to enhance internal operations and streamline client onboarding processes. Documented standard operating procedures (SOPs) while applying AI tools for improved reporting and data management.Virtual Assistant
SWAIN APPAREL GROUP · 2025 — 2026Managed daily operations within Amazon Seller Central and oversaw automated repricing strategies through Bqool to increase Buy Box ownership. Reviewed inventory health metrics via Inventory Labs and handled GETIDA reimbursement cases to recover lost revenue.Operations & Team Lead Assistant
LYNEA CARVER · 2024 — 2025Centralized business operations by transitioning various project plans into organized Notion workspaces. Led the talent acquisition process, which involved screening resumes and managing the hiring and onboarding pipeline for offshore team members.Administrative Officer
SAMS EL COMMERCE LLC · 2023 — 2024Managed high-volume Salesforce CRM pipelines, ensuring data integrity while supporting lead generation efforts for over 50 B2B trade clients each week. Processed trade applications and communicated with clients regarding documentation and project updates.Trade Operations Assistant
KATHY KUO HOME · 2023 — 2024Oversaw Salesforce CRM records to enhance client data tracking and communication processes for high-demand operations. Reviewed incoming trade applications and liaised with clients to gather necessary documentation.Office Manager
CAROLINA CHRISTMAS PROS · 2022 — 2023Administered Salesforce CRM records, optimizing client data management for seasonal operations. Managed customer inquiries regarding roof decoration services and assisted in the preparation of invoices based on estimations.Admin Assistant
M-POWER SOLUTIONS · 2021 — 2022Coordinated supervisors' calendars, scheduled appointments, and prepared meeting materials. Handled data entry tasks while maintaining both physical and digital filing systems for confidentiality.Virtual Assistant
JLS TRADING CO · 2020 — 2021Supported online sales platforms by creating product bundles and updating website and marketplace listings. Managed data entry and basic back-office tasks while communicating frequently with the management team via Zoom and Slack.Executive Assistant
nullProvided comprehensive administrative support to the executive team, which included managing calendars, coordinating travel plans, and organizing professional email communication.