Andrea B.
Senior Administrative Support Specialist
Open to offersNew to PlatformAbout
Andrea B. is a seasoned Administrative Support and Customer Service Professional specializing in scheduling, logistics coordination, and client communication with over a decade of experience. Demonstrating expertise in both in-office and remote environments, Andrea excels in managing multiple priorities, maintaining accurate records, and supporting operational efficiency across various industries, including transportation and hospitality. At Galaxy Peace, Betrnk Tours Inc., and other esteemed organizations, she managed appointment scheduling, logistics coordination, and document management while ensuring seamless cross-functional communication. Her proficiency in Microsoft Office, Google Workspace, Zoom, and Microsoft Teams underpins her capabilities in remote administrative roles. Andrea holds a Bachelor of Science and an Associate degree in Information Management from the Philippine State College of Aeronautics, further solidifying her technical expertise and ability to thrive in dynamic settings.
Experience
Concierge
Galaxy Peace · 2026 — 2026Managed appointment scheduling, reservations, and booking requests while ensuring records were organized and accurate. Supported operations through data entry and document management.Concierge
Betrnk Tours Inc. · 2025 — 2025Oversaw transportation schedules and coordinated logistics to enhance daily operational efficiency. Maintained documentation accuracy while aligning operational needs among relevant parties.Concierge, Transportation
White Horse Club · 2022 — 2025Arranged transportation bookings and schedules for clients, focusing on time-sensitive and VIP requests. Ensured the accuracy of records and schedules and managed operational documentation. Engaged with drivers, clients, and internal departments to address scheduling requirements and guarantee timely service.Concierge
TG Tiger Premium Casino Junket · 2020 — 2021Handled client reservations, travel arrangements, and scheduling requests. Managed communications through calls and inquiries while coordinating with multiple departments. Maintained organized records and supported documentation accuracy.Concierge
Five Star VIP Junket · 2017 — 2020Coordinated client requests, travel arrangements, and reservations while effectively managing multiple priorities. Maintained detailed records and provided responsive customer support. Assisted with administrative and documentation responsibilities to ensure operational smoothness.Data Encoder
Inforesta Philippines Inc. · 2015 — 2017Entered customer and account records with a focus on accuracy and detail. Conducted quality assurance checks on information, rectifying discrepancies and removing duplicates. Organized digital files and aligned data across systems to ensure completeness and reliability.
Skills & Expertise
Education
- Bachelor of Science in Information ManagementPhilippine State College of Aeronautics
- Associate in Information ManagementPhilippine State College of Aeronautics
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