Junior Customer Service Representative
Open to offersNew to PlatformCompanies I've supported ๐๐๐
๐ฅAMAZON RETAIL
๐ฅBARCLAYS BRANDS
Here are some the processes and task I usually suport ๐๐๐
For Barclays Brands ๐๐๐
๐ฅDelivered customer support for Barclays brands across phone
๐ฅResolved account, card, payment, and online banking queries efficiently
๐ฅAdhered strictly to FCA regulations, data protection, and internal policies
๐ฅHandled sensitive customer information with accuracy and discretion
๐ฅMaintained high customer satisfaction through clear communication and empathy
For Amazon Retail ๐๐๐
๐ฅProvided customer support via phone for Amazon customers
๐ฅResolved order, delivery, return, refund, and account-related issues
๐ฅHandled high volumes of inquiries while meeting strict performance metrics
๐ฅDelivered clear, empathetic communication to enhance customer satisfaction
๐ฅFollowed company policies and data protection standards accurately
๐๐๐๐๐ & ๐ผ๐๐๐ ๐ ๐๐๐ ๐๐ ๐๐พ๐ผ๐๐ ๐ฝ๐๐๐๐๐๐๐๐๐ ๐๐๐
๐ฅCitrix
๐ฅAmazon Connect
๐ฅAmazon Chime
๐ฅSales Force
๐ฅChatGPT
๐ฅAC3
๐ฅCSC
๐ฅGoogle Workspace
Iโm a reliable and detail-oriented professional with hands-on experience working in fast-paced, customer-focused environments. Through my role as a Starbucks barista, I developed strong communication skills, the ability to multitask under pressure, and a consistent focus on delivering excellent service.
Iโm highly organized, quick to learn new tools, and comfortable handling tasks that require accuracy, time management, and clear communication. I take pride in being dependable, meeting deadlines, and making sure clients feel supported and understood.
Whether you need help with customer support, data entry, scheduling, or general virtual assistance, I bring a positive attitude, strong work ethic, and a commitment to quality in every task.
Letโs work together to make your workflow smoother and your customers happier.
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