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Andrea O. — Mid-Level Administrative and Customer Service Specialist from Colombia

Andrea O.

Mid-Level Administrative and Customer Service Specialist

Colombia 3-6 years
Open to offersNew to Platform
Languages
Spanish
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About

Andrea O. is an accomplished Business Administrator based in Bogotá, Colombia, with over four years of experience in administrative, commercial, and customer service domains. She excels in driving client acquisition through digital and face-to-face channels, contributing significantly to achieving 100% of monthly scheduling goals. Her proficiency in implementing team trainings has notably increased productivity. Andrea has successfully automated simple administrative processes, significantly reducing client response times. Her experience includes managing vehicle deliveries, overseeing commercial target achievements, and generating detailed reports. She has worked with reputable organizations such as Pontificia Universidad Javeriana and Revista Automoviles, gaining expertise in data analysis, use of office tools, and database management. Andrea is recognized for her organizational skills, attention to detail, and effective client service, with notable achievements in document management and project execution.

Experience

  • Technician

    CREMIL Caja de Retiro de las Fuerzas Militares · 2025 — 2025
  • Educational Advisor

    Pontificia Universidad Javeriana · 2023 — 2024
    Engaged in client acquisition and guidance through both digital and in-person channels, organized vehicle deliveries, monitored the achievement of commercial targets, managed documentation, and prepared reports.
  • Administrative and Events Assistant

    Revista Automóviles · 2022 — 2023
    Handled and controlled legal documentation processes, ensured proper tracking, classification, and archiving of legal claims, updated databases, and supported administrative tasks while maintaining confidentiality.

Skills & Expertise

Education

  • Technologist in Business Management
    SENA
  • Bachelor of Business Administration
    Fundación Universitaria del Área Andina

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