Andres E.
Senior Software Engineer
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About
Andres E. is a Senior Software Engineer possessing over 14 years of experience in delivering enterprise-scale software solutions at leading technology firms like Microsoft and Expedia. At Microsoft, Andres significantly improved the Windows Out-of-Box Experience (OOBE) by orchestrating event-driven flows that enhanced reliability and telemetry across millions of devices. He also enabled GPU acceleration for Microsoft Stream, collaborated with Azure teams, and modernized platform migrations. His tenure at Expedia involved crafting backend services and designing a "Zero Touch" Monitoring-as-Code platform, leveraging Java, C#, Azure, and AWS technologies. Recognized for his capacity to lead complex team migrations, Andres has been instrumental in implementing telemetry-driven decision-making and robust test automation frameworks. With degrees from Rochester Institute of Technology, his technical skills further encompass test automation and accessibility engineering, ensuring tech solutions meet user needs effectively.
Experience
Senior Software Engineer
Microsoft Corporation · 2023 — 2025Led engineering initiatives for Windows Out-of-Box Experience (OOBE), managing event-driven flows that enhanced reliability and telemetry for first-boot scenarios across numerous devices. Transitioned core CXH processes to the modern OobeHostApp using WebView/XAML, ensuring compliance and a more seamless rollout. Developed precise telemetry for Logon Tasks durations and app transitions, establishing systems for early regression detection. Collaborated with international teams (Shell, OneCore, Accessibility) to implement changes under stringent governance.Senior Software Engineer
Microsoft Corporation · 2020 — 2023Facilitated GPU acceleration for Microsoft Stream's MeTA service by deploying containerized workloads on Azure NCas_T4_v3 (Tesla T4 GPU) clusters, incorporating telemetry for CPU/GPU path selection and performance monitoring. Set up a new Service Fabric slot and configured Azure Front Door to manage traffic for practical GPU validation, impacting leadership's decision-making. Segregated OnePlayer releases from Portal releases via CDN-based deployment, significantly shortening release duration and boosting feature delivery speed. Worked with Azure teams, NVIDIA, and infrastructure owners to resolve issues with GPU drivers, secure resource quotas, and ensure production readiness.Senior Software Development Engineer
Expedia Group · 2019 — 2020Developed a Java-based benchmarking tool to assess Expedia's conversational AI against Amazon Lex and Google Dialogflow, utilizing F1 score metrics based on real conversations. Created a 'Zero Touch' Monitoring-as-Code platform that enabled the onboarding of synthetic checks and SLAs through Git/YAML with CI/CD provisioning. Designed a vendor-agnostic Transformation API (AWS Lambda) that transformed YAML intents into specific synthetic tests for various providers (Catchpoint/New Relic). Integrated synthetic monitoring signals with ServiceNow, PagerDuty, and StatusPage.io for automated incident detection and public communication.Software Development Engineer II
Expedia Group · 2017 — 2019Provided backend services (Java/Spring Boot) and UI components (Spring MVC/Node.js) for enabling self-service flows related to flight exchanges, voids, and cancellations. Established automation suites using Mockito/PowerMock as part of release-gating criteria for flight services. Crafted Hive queries and Power BI dashboards to track conversion funnel performance. Directed the SeVA end-to-end testing automation project between 2018 and 2019, creating a declarative E2E framework employing a JSON DSL and a Node.js runner, allowing non-SDET authors to develop conversational scenarios without writing Selenium code. Minimized flakiness and enhanced triage by utilizing deterministic stubbing (WireMock) with CI-integrated reporting.Software Engineer in Test
Expedia Group · 2015 — 2017Automated regression testing for the Voyager platform (Java/C#), coordinating with teams in India and China to ensure global releases functioned smoothly. Identified and rectified production defects, thereby improving the reliability of customer service workflows.Software Development Engineer in Test
Microsoft Corporation · 2010 — 2014Created automation frameworks for the Narrator and Magnification API, establishing accessibility testing pipelines with robust protocols. Integrated user feedback telemetry into Narrator and automated cloud-based reporting to direct feature prioritization.Intern Software Development Engineer in Test
Microsoft Corporation · 2010 — 2010Developed a C# tool for recording UI Automation, alongside mouse and keyboard events for accessibility scenario playback and analysis. Built a component for database ingestion that uploaded recorded logs to a centralized SQL database (UIInventory). Created a visualization component (Replay Mode) that allowed teams to verify the accessibility of applications for blind users by reenacting the recorded event stream.Intern Software Developer
RIT · 2008 — 2009Developed and migrated Rich Internet Applications (ColdFusion/Flex) for the Finance & Administration sector.Intern Microsoft SDET
Microsoft · 2008 — 2008Implemented model-based testing for Outlook BCM during the internship.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceRochester Institute of Technology · — — 2010
- Bachelor of Science in Computational MathematicsRochester Institute of Technology · — — 2010
- Associate of Science in Computer ScienceTompkins Cortland Community College · — — 2005
- Associate in Applied Science in Computer Information SystemsTompkins Cortland Community College · — — 2005
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