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Andres F. — Mid-Level Administrative Assistant from Colombia

Andres F.

Mid-Level Administrative Assistant

Colombia Less than 1 year
Open to offersNew to Platform
Languages
Spanish
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About

Andres Fernando C. es un profesional de Colombia con experiencia en roles de Digitador, Asistente Administrativo, Asistente Virtual, Agendador de Citas, Agente de Call Center y editor de video básico/intermedio. Su trayectoria incluye la gestión de agendas y citas en plataformas CRM y Google Calendar, soporte administrativo remoto, precisión en digitación de documentos y manejo de herramientas como Google Workspace y Microsoft Office. Ha realizado tareas de edición de video para redes sociales, implementando cortes, transiciones y subtítulos con programas como CapCut, Filmora y Premiere Pro en nivel básico e intermedio. Andres Fernando C. cuenta con formación técnica en sistemas por el SENA y disponibilidad para trabajo remoto y gestión de tareas digitales.

Experience

  • Digitador / Asistente Administrativo

    Empresa o plataforma
    Performed accurate data entry for documents, forms, and databases. Conducted text review and correction. Organized digital files while ensuring timely delivery.

  • Asistente Virtual

    Empresa o cliente
    Managed email correspondence and calendars. Provided customer service via chat and email. Assisted in administrative tasks while tracking activities using tools like Google Works pace and Microsoft Office.

  • Agendador de Citas / Coordinación de Agenda

    Empresa o cliente
    Scheduled and confirmed both phone and virtual appointments. Managed rescheduling and follow-up to minimize no-shows. Provided courteous customer service and verified information records within CRM systems, Google Calendar, and other platforms.

  • Agente de Call Center / Atención al Cliente

    Empresa o campaña
    Handled incoming and outgoing calls while offering client assistance, resolving queries, and managing requests. Recorded information in CRM systems and adhered to quality, time, and service metrics. Effectively addressed objections with clear and respectful communication.

  • Editor de Video (Nivel básico/intermedio)

    Empresa o proyectos freelance
    Edited videos for social media and digital content. Focused on cuts, transitions, subtitles, and audio adjustments. Exported videos in various formats according to project requirements.

Skills & Expertise

Creative DesignerCraigslist ExpertVirtual AssistantVirtual Conference Coordinator

Education

  • TECNICO EN SISTEMAS
    SENA · 2010 — 2011

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