Andresito P.

Andresito P. is a seasoned professional in Customer Service and Back Office Support, with a tenure at Bill Gosling Outsourcing in Taguig City. With over three years of dedicated service, he has significantly contributed to the back office operations by building and validating client contracts using tools such as Service Titan, FNO, and Quickbase. He maintained a stellar performance with a 4% lowest error rate and was recognized as a Monthly Top Performer in 2023. Andresito's data management skills led to a 95% reduction in data errors, highlighting his prowess in information accuracy and operational efficiency. His role included managing inbound and outbound collections calls, processing payments, and maintaining account security, where he consistently achieved an 80% target completion. Additionally, Andresito brought a strong technical background from his 20+ years of experience in copier service, sales, and client coordination, demonstrating his aptitude in sales-oriented operations and technical support.