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Andrew M. — Senior Client Account Manager from South Africa

Andrew M.

Senior Client Account Manager

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Andrew C. is a client-focused professional with over a decade of experience in client service, account administration, operations, and reporting. He currently serves as a Client Account Manager at Allmed Healthcare Professionals, overseeing accounts for healthcare facilities and coordinating service delivery. His role emphasizes the preparation of budgets and forecasts, as well as the provision of remote and on-site client support. Previously, Andrew led sales and operations at Spacious Storage Pty Ltd, where he was responsible for managing accounts, creating quotes, handling collections, and generating reports. As a Branch Manager at Autowash Fourways, he was instrumental in managing a team of 20, enhancing customer satisfaction, and improving client retention through strategic marketing. His comprehensive technical proficiency includes Microsoft Office Suite, Xero, Pastel, and QuickBooks, ensuring effective client communication and administrative efficiency.

Experience

  • Client Account Manager

    Allmed Healthcare Professionals · 2024 — Present
    Oversaw accounts for healthcare facilities, including budget preparation and forecasts. Coordinated placement and service delivery to meet client expectations. Provided client support both remotely and on-site on a daily and weekly basis.
  • Sales & Operations Lead

    Spacious Storage Pty Ltd · 2023 — 2024
    Directed sales and operational activities within the warehouse, focusing on the creation of quotes and invoices. Handled account management, including collections, reconciliations, and reporting. Conducted Cold Calling and followed up with prospective clients.
  • Branch Manager

    Autowash Fourways · 2018 — 2022
    Supervised a team of 20 staff, ensuring customer satisfaction on a daily basis. Enhanced client retention rates through marketing initiatives and social media engagement. Generated sales reports and spearheaded improvements in service quality.
  • Relationship Coordinator

    SABR · 2017 — 2018
    Managed logistics for hospital orders, donor coordination, and distribution management.
  • Regional Marketing Consultant

    Nurses on Call · 2015 — 2017
    Recruited nursing staff and coordinated nursing needs for hospitals.
  • Finance Admin Officer

    Nurses on Call · 2015 — 2015
    Managed payroll functions, statutory reporting, and reconciliation tasks.
  • Various Finance Roles

    Zambia · 2000 — 2012
    Conducted reconciliations, reporting, and financial administration while supporting the education sector.

Skills & Expertise

Education

  • ACCA Level II
    ZCAS · 2005 — 2005
  • ACCA Level I
    ZCAS · 2004 — 2004
  • Certified Accounting Technician
    ZCAS · 1999 — 1999

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