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Andrew H. — Junior VoIP Engineer from Egypt

Andrew H.

Junior VoIP Engineer

Egypt 1-2 years
Open to offersNew to Platform
Languages
ArabicEnglish
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About

Andrew H. is a VoIP / IP Telephony Engineer based in Cairo, Egypt, with over 2 years of direct experience in enterprise telecommunications, focusing on IP Telephony and Alcatel-Lucent Enterprise solutions. At Intraconsult Telecom LTD, he has been responsible for installing, configuring, and maintaining Alcatel-Lucent PBX systems (OmniPCX OXO / OXE), as well as managing enterprise IP Telephony environments. His role encompasses configuring SIP Trunks, integrating ISDN connections, designing call routing and dial plans, analyzing SIP logs, and applying QoS to optimize voice traffic reliability and performance. Andrew H. holds a Bachelor’s degree in Electronics and Electrical Engineering from Akhbar Elyom Academy, and has completed CCNA, MCSA, and Alcatel-Lucent Enterprise Training certifications.

Experience

  • VoIP Engineer

    Intraconsult Telecom LTD · 2023 — Present
    Performed installation, configuration, and maintenance of Alcatel-Lucent Enterprise PBX systems (OmniPCX OXO / OXE). Supported and managed enterprise IP Telephony systems while configuring SIP Trunks and ISDN connections. Developed call routing, dial plans, and numbering plans. Evaluated SIP logs and system alarms for troubleshooting. Implemented QoS to enhance voice traffic.

Skills & Expertise

Education

  • Bachelor of Electronics and Electrical Engineering
    Akhbar Elyom Academy · — — 2024

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