Andrie C.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Andrie C. is a versatile Virtual Assistant and Administrative & Data Support Specialist based in Iligan City, Philippines. With experience spanning several years, Andrie excels in email management, client communication, and data handling using tools like Microsoft Excel and Google Sheets. Currently working as a Chat Support and Client Relations Specialist, Andrie effectively manages numerous client interactions daily, driving engagement and sales through personalized messaging. Previously, Andrie served as a Customer Service Representative at Minbitz Corporation, where meticulous data entry ensured audit-ready records and improved record quality through discrepancy corrections. Additionally, at Pyucakes Cakes and Pastries, Andrie demonstrated prowess as a Social Media Manager by creating engaging content that enhanced the shop's online presence. Andrie's pursuit of excellence in customer relations is complemented by an educational background in Engineering Technology from Mindanao State University, and a credential in Google Data Analytics from Coursera.
Experience
Client Relations Specialist | Chat Support
Freelance (Self-Employed) · 2025 — PresentHandled a significant number of client interactions daily, ensuring timely and quality responses. Established and maintained client relationships through personalized communication, which enhanced retention. Issued mass messages to specific client segments to boost engagement. Transformed inquiries into sales by employing persuasive messaging.Customer Service Representative
Minbitz Corporation (BPO) · 2022 — 2023Managed customer record processing and verification, maintaining a low error rate in data entry to ensure audit readiness. Executed complete documentation for insurance plan upgrades, achieving compliance with minimal rework. Identified and rectified data discrepancies during calls, enhancing overall record quality. Utilized Google Calendar to schedule outgoing calls and client follow-ups, ensuring timely organization of a high call volume.Social Media Manager
Pyucakes Cakes and Pastries · 2020 — 2021Developed and shared engaging content to promote products and attract customer interest on social media platforms. Maintained a regular posting schedule for consistent shop visibility. Addressed customer inquiries efficiently, ensuring effective communication that supported order fulfillment and customer satisfaction.
Skills & Expertise
Education
- Bachelor of Engineering Technology — Materials and MetallurgyMindanao State University – Iligan Institute of Technology
Photos
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