Aneska J.
Junior Office Manager
Open to offersNew to PlatformAbout
Aneska J. is an accomplished professional with extensive experience as an Office Manager and Operations Administrator for Nano Nutrients. Her expertise lies in managing and coordinating administrative processes, overseeing warehouse operations, and ensuring efficient communication within the office. At Nano Nutrients, she was pivotal in overseeing office supplies, handling HR-related tasks, and managing budget creation and financial management. Her responsibilities extended to supervising facility management and compliance with health and safety regulations. Previously, she worked as an Orders/Invoice Clerk at Caprichem, where she developed strong customer service skills by processing customer orders and preparing quotes. Her proficiency in e-commerce platforms such as Shopify, and logistics systems including Alchemist and Zoho, bolster her capability in managing online and consignment store operations effectively. Aneska holds an advanced certificate in Microsoft Excel and is working towards a Diploma in Business Administration, showcasing her commitment to continuous professional development. Fluent in both Afrikaans and English, she applies her diverse skills to foster a positive and organized work environment.
Experience
Office Manager
Nano Nutrients · 2023 — PresentManage and coordinate administrative processes while overseeing office supplies and inventory levels. Supervise the warehouse to ensure accurate order picking, packing, and invoicing, while also leading maintenance and repairs of office facilities. Assist in the recruitment of new employees and maintain employee records. Facilitate communication within the office and manage office email and phone systems. Support budget creation and manage financial processes such as invoices and payroll. Organize meetings and prepare agendas while overseeing office equipment and technology usage. Ensure adherence to company policies and promote a collaborative office culture. Resolve conflicts and improve office processes while ensuring health and safety compliance. Coordinate special projects and address customer inquiries professionally.Operations Administrator
Nano Nutrients · 2022 — 2023Process and track online orders from the store while ensuring accurate invoicing and packing. Communicate delivery dates to customers and manage day-to-day online operations. Monitor stock levels for both online and consignment stores, and process returns through credits or coupons. Assist in stock takes and ensure timely packing of all orders. Address customer queries and complaints, providing excellent service, while managing product samples and coordinating shipping of international stock.Orders / Invoice Clerk
Caprichem · 2018 — 2022Process and capture customer orders received through various channels. Support customer service by handling incoming queries and preparing customer quotes. Maintain positive relationships with existing customers and confirm order details. Liaise with warehouse teams to ensure timely order fulfillment, while assisting with invoicing and order administration.Office Administrator
Hair Aid Academy · 2016 — 2018Administer database tasks and manage social media updates. Monitor correspondence and provide training, while baking novelty cakes and cupcakes for special events.Divisional Logistics Administrator
Edgars Western Cape Division · 2010 — 2014Generate reports to assist stores in daily replenishment and forecasting, ensuring informed decision-making. Conduct store visits to check promotional implementations and stock levels, while training internal customers on system usage. Compile and present key performance indicators to management.Regional Admin Assistant
Edgars Western Cape Division · 2008 — 2010Manage diary and administration for regional managers, addressing customer complaints and queries. Provide ongoing support, organize functions and meetings, and handle travel arrangements while maintaining office supplies inventory.Talent Administrator
Edcon Talent Acquisition · 2005 — 2008Administer a recruitment database and support the recruitment process by evaluating and sorting information. Schedule and conduct interviews and perform risk assessments, creating relevant documentation.Deployer & Administrator
Edcon Flexible Staffing · 2002 — 2005Control store budgets and handle casual wages processing. Conduct training sessions for new casual staff and manage disciplinary actions and HR issues.Administrator (Casual)
Edcon Recruitment / Payroll & Edgars Canal Walk · 2001 — 2002Schedule interviews and assessments while processing casual wages. Manage recruitment database and conduct risk assessments, updating necessary documentation.
Skills & Expertise
Education
- MatricForest Heights High · — — 1996
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