Angel D.
Mid-Level Retail Training Specialist
Open to offersNew to PlatformAbout
Angel D. is an experienced Selling Supervisor at LCC Supermarket and former QA Trainer at Sourcefit, Inc., specializing in new employee training development, QA process delivery, and sales operations within the retail and business process outsourcing industries. With a Bachelor of Science in Information Technology from The Lewis College, Angel managed daily sales floor operations, monitored performance, handled inventory, and maintained merchandising standards, while also supervising and coaching sales staff for optimal productivity. In the quality assurance domain at Sourcefit, Angel provided training, maintained QA checklists, and reviewed proposals for compliance and accuracy. Angel’s technical expertise extends to computer hardware and network troubleshooting, and computer assembling, with proficiency in Microsoft Office Suite. Additional experience includes system monitoring and project management for the Office of the Provincial Agriculturist in Sorsogon City.
Experience
QA Trainer
SOURCEFIT, INC. · 2022 — 2025Conducted training sessions for team members on QA processes to emphasize quality and compliance in proposal creation. Developed strategies to enhance the training methods for new hire QA personnel. Provided mentorship to new hires, facilitating their development and boosting productivity. Oversaw daily sales floor operations to maintain customer service standards and workflow efficiency. Monitored sales performance and applied strategies to achieve sales targets. Trained and supervised sales staff to elevate productivity and enhance customer satisfaction. Managed inventory, product displays, and merchandising standards. Addressed customer concerns and resolved issues professionally, while preparing sales reports and liaising with management on operational needs.Selling Supervisor
LCC Supermarket · 2025 — PresentSupervised the sales floor operations to ensure efficient workflow and optimal customer service.Quality Assurance Professional
SOURCEFIT, INC. · 2021 — 2022Reviewed proposals to ensure they conformed to company standards for accuracy, consistency, and compliance. Developed and maintained QA processes for proposal creation, including checklists, templates, and review procedures to uphold quality across all submissions.Solar Proposalist
SOURCEFIT, INC. · 2021 — 2021Prepared and crafted detailed solar project proposals tailored to meet clients' specific requirements. Defined the overall quality management system and its indicators, working effectively within fast-paced environments.On-the-job Training -- System Analyst and a Project Manager
OFFICE OF THE PROVINCIAL AGRICULTURIST · 2018 — 2018Created a monitoring system for the Office of the Provincial Agriculturist while functioning as both System Analyst and Project Manager. Assisted in administrative tasks, including encoding request letters and inputting farmer data into the Rice Crop Manager Advisory Services, alongside managing geotagging activities. Participated in seminars regarding reports on crop and livestock damage in the Province of Sorsogon.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyThe Lewis College · — — 2020
Interested in this professional?
Sign in as an employer to save this profile or invite Angel D. to a job.
Sign in as an employer