Angel
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Angel N. is a dedicated professional with experience in hospitality and retail industries. She has honed her skills as a Cashier, having worked with major entities like Shoprite Group and Kruger National Park, where she managed transactions, maintained cash floats, and ensured exceptional customer service. In the hospitality sector, Angel trained at the Drostdy Hotel, mastering tasks such as greeting and escorting customers, recommending menu items, and maintaining dining areas. Her education encompasses a range of competencies from high school to various technical trainings, including an Introduction to Computer course and an ICDL Profile Certificate. These credentials have equipped her with essential IT skills, making Angel proficient in using databases and managing online essentials. Committed to lifelong learning, she also attended the SA College of Tourism for skills in small accommodation operations, underpinning her capabilities as an Assistant Chef and Front of House Receptionist.
Experience
Hospitality Trainee
DROSTDY HOTEL · 2023 — 2023Welcomed and seated guests while presenting the menu and providing information about food items. Prepared tables with linens and utensils and informed customers of daily specials. Took accurate food and drink orders and communicated details to the kitchen staff. Ensured cleanliness and presentation of dishes and dining areas, addressed customer inquiries about allergies, and offered recommendations as needed.Park Shop Cashier
KRUGER NATIONAL PARK · 2018 — 2019Managed transactions at the till, including handling cash floats and processing invoicing, receipts, returns, and refunds. Oversaw approved petty cash advances while assisting with sales orders and general administrative tasks. Delivered exceptional customer service and maintained the cleanliness of the cash office.Cashier
SHOPRITE GROUP · 2016 — 2017Facilitated a fast and friendly purchasing experience for customers, operated equipment like cash registers and scanners, collected payments, and assisted with bagging purchases. Maintained accurate cash receipt counts, balanced the cash register, and generated transaction reports. Provided customers with product recommendations and directions while ensuring a clean checkout area.
Skills & Expertise
Education
- Small Accommodation Establishments OperationsSA College of Tourism · 2023 — 2023
- Grade 12Mabarhule High School · 2011 — 2015
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