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Angela D. — Mid-Level Taxi Dispatcher from Peru

Angela D.

Mid-Level Taxi Dispatcher

Peru 3-6 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Angela D. is an experienced professional specializing in public relations, customer care, sales, and dispatch operations across diverse industries such as transportation, education, travel, and emergency services in Peru and the United States. She holds a Licenciatura in Communication Sciences with a specialization in Public Relations from San Agustin University, complemented by technical certification in English Language Teaching. Her career includes roles as Account Manager at Passenger Assistance, Business Consultant for IFSEC Peru, and various dispatcher positions for taxi companies in Atlanta, Los Angeles, Florida, and Texas, applying advanced Microsoft Office skills and taxi-specific software. Additionally, Angela D. contributed as an administrative head at a fire company, managing documentation, inventory, and personnel, and served as a volunteer firefighter, demonstrating capability in dispatch programs and emergency services support.

Experience

  • Customer Care

    Teleperformance · 2025 — 2026
    Provided customer service support and addressed client inquiries.
  • Account Manager

    Passenger Assistance · 2017 — 2026
    Managed client accounts and ensured customer satisfaction.
  • Dispatcher

    Hispanos Taxi · 2023 — 2026
    Coordinated taxi services and facilitated communication among drivers.
  • Sales

    The National Builders · 2025 — 2025
    Engaged in sales activities to promote company offerings.
  • Dispatcher

    24 hrs Taxi In · 2022 — 2025
    Oversaw taxi dispatching operations and managed schedules.
  • Dispatcher

    Checker Yellow Taxi · 2021 — 2022
    Managed the taxi dispatch process and ensured operational efficiency.
  • Business Consultant

    Ifsec Peru · 2021 — 2022
    Provided consulting services to improve business operations.
  • Dispatcher

    La Empresa Taxi · 2022 — 2021
    Handled dispatch duties and communicated with drivers regarding assignments.
  • Dispatcher

    Latino Taxi · 2021 — 2021
    Executed dispatch operations and provided support to the driver team.
  • Particular English Teacher

    Company not specified · 2020 — Present
    Tutored students in English language acquisition and proficiency.
  • Dispatcher

    International Taxi · 2018 — 2019
    Performed dispatch responsibilities and coordinated with drivers.
  • Counter, Customer Services

    JMB Inversiones S.A.C. · 2015 — 2017
    Managed customer interactions and provided support at the service counter.
  • Aeronautical Firefighter

    Andean Airports of Peru · 2015 — 2015
    Provided firefighting services in an aeronautical setting.
  • Counter, Customer Service

    Viajes Peru · 2014 — 2015
    Handled customer service inquiries and managed service counter operations.
  • Counter, Customer Service

    JMB Inversiones S.A.C. · 2013 — 2014
    Facilitated customer support and serviced clients at the service counter.
  • Sales Promoter

    51% S.A.C. · 2012 — 2013
    Promoted sales initiatives and engaged with potential customers.
  • Assistance Waiter

    Norwegian Cruise Line – NCL Bahamas · 2010 — 2012
    Provided assistance in dining areas and supported serving staff.
  • Public Relations and Account Executive

    Travel Ace Assistance · 2007 — 2010
    Managed public relations activities and served as an account executive.
  • Jefe de la sección ADMINISTRACIÓN

    Fire Company 'Guillermo Crosby Tizón Nº 78' · 2002 — 2010
    Oversaw administration, documentation management, and inventory control.
  • Relacionista Pública

    Zaa Contractors and General Services · 2006 — 2007
    Handled public relations tasks, customer service, and money transfer operations.
  • Sales Manager and Events Coordinator

    Imagen Alternativa · 2005 — 2005
    Coordinated sales events and managed event logistics.
  • Prácticas profesionales en la Oficina de Relaciones Públicas

    Dirección de Salud de Arequipa – DIRSA · 2004 — 2005
    Participated in the organization of events and press conferences.

Skills & Expertise

Education

  • Licenciatura en Ciencias de la Comunicación, Especialidad en RELACIONES PÚBLICAS
    San Agustin University · 1998 — 2002

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