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Angeles J. — Mid-Level Talent Acquisition Specialist from Philippines

Angeles J.

Mid-Level Talent Acquisition Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Angeles Joy F. is a motivated BS Tourism Management graduate from Joji Ilagan College of Business in Tourism, with extensive experience in leadership roles spanning the hospitality and telecommunication industries. As a former Crew Chief at McDonald's, she excelled in training new hires and managing team operations, enhancing her customer service and team management skills. In her role as a Customer Virtual Assistant with Telephilippines Inc., she demonstrated proficiency in handling inquiries, processing claims, and clarifying healthcare plan benefits, reinforcing her capabilities in cross-functional coordination. Most recently, she served as a Talent Acquisition Specialist at Alorica Teleservices Inc., where she facilitated orientation sessions and acted as the primary point of contact, showcasing her strengths in recruitment, onboarding, and documentation. Angeles Joy seeks to leverage her communication, organizational, and administrative expertise to drive success in a dynamic organizational environment.

Experience

  • Talent Acquisition Specialist

    Alorica Teleservices Inc. · 2024 — 2026
    Facilitated orientation sessions for new employees. Monitored integration processes as the primary contact point. Coordinated cross-functional communication within the organization.
  • Customer Virtual Assistant

    Telephilippines Inc. · 2023 — 2024
    Handled incoming calls and directed callers to the appropriate departments. Maintained organized information within a data system. Processed pharmacy claims and provided members with details about their plan benefits. Explained plans and benefits clearly while managing customer service inquiries.
  • Crew Chief

    LTS Franchise Inc. · 2021 — 2023
    Conducted training sessions for new hires, including crew members and managerial staff. Cooked and assembled products while ensuring prompt delivery. Addressed customer complaints effectively. Assisted management in preparing for audits.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    Joji Ilagan College of Business in Tourism · 2019 — 2024

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