Angeles V.

Angeles V., based in Turmero, Venezuela, is a dedicated Virtual Assistant with a strong focus on E-commerce Operations, written Customer Support, and Office Administration. She excels in creating structured systems from operational disorder, adeptly managing high-pressure environments by processing transactions with precision and resolving customer queries empathetically. With experience in managing the complete order lifecycle from processing payments to handling refunds, Angeles ensures smooth operations and high customer satisfaction. Her proficiency in tools such as Shopify, Zendesk, and Google Workspace enhances her ability to streamline email communication and organize digital inboxes through meticulous categorization. Additionally, Angeles has experience in document control, maintaining orderly records and generating clear sales reports. Her career foundation includes roles in the Food Service Industry, focusing on high-volume financial transactions and comprehensive customer service, further strengthening her operational capabilities. Fluent in Spanish and possessing functional written English communication skills, Angeles is committed to taking the operational weight off business owners’ shoulders while adding value to growing businesses.