Angelica P.
Mid-Level Public Relations and Social Media Specialist
Open to offersNew to PlatformPortfolios
About
Angelica A. is an experienced Medical Virtual Assistant specializing in providing healthcare-related customer support from her base in Tagaytay City, Cavite. She has demonstrated proficiency in handling healthcare provider and member inquiries through various communication channels including chat, email, and outbound calls. Angelica excels in eligibility verification, prior authorizations, and claims follow-ups, ensuring efficient management of healthcare tasks. Her background in nursing from St. Jude College Dasmarinas Cavite supports her meticulous attention to detail and commitment to maintaining data privacy and confidentiality. With a career that spans roles in customer service, social media management, and real estate virtual assistance, Angelica is adept at adapting her strong communication skills to diverse industries, making significant contributions to organizational success. She is particularly driven to enhance team efficiency and customer satisfaction in remote working environments.
Experience
Customer Expert I
Teleperformance Philippines · 2025 — 2026Managed healthcare provider and member accounts handling inquiries via chat, email, and outbound calls. Provided assistance with eligibility verification, benefits inquiries, and claims follow-ups. Conducted outbound callbacks for unresolved concerns and documented interactions while ensuring data privacy.Social Media Manager
LC Lash and Brow Bar & Fun Palace Event and Rentals · 2026 — 2026Assisted in creating and scheduling engaging social media content while managing customer inquiries and bookings.Social Media Manager
B. Wilson Studios · 2024 — 2025Planned and scheduled social media content. Monitored audience engagement and collaborated with team members to maintain brand voice.Real Estate Virtual Assistant
D3 Real Estate Company · 2024 — 2025Conducted cold calling campaigns targeting FSBO and expired listings for lead generation. Managed agent calendars for scheduling appointments and handled inbound inquiries across social platforms.Recruiting Virtual Assistant
D3 Real Estate Company · 2024 — 2025Performed candidate sourcing and outreach efforts through job boards and LinkedIn. Conducted initial screenings for qualifications and coordinated interview scheduling.Social Media Manager
International Chaidez & Co. Boutique · 2023 — 2024Organized social media postings and approved content for various platforms. Engaged with clients and readers online while monitoring competitor activities and collaborating with influencers.Social Media Manager
Jodenmer Furniture · 2026 — 2023Handled social media postings and engaged with clients online while managing TikTok and Facebook interactions.TikTok Live Host
Freelance / Brand Partner · 2021 — PresentConducted live streaming sessions to promote and sell products, optimizing affiliate sales through community engagement and real-time interaction.Public Relations & Social Media Specialist (Virtual Assistant)
Company not specified · 2021 — PresentManaged social media accounts by creating and scheduling content across platforms. Engaged with the audience, monitored activity, and coordinated influencer outreach and partnerships.
Skills & Expertise
Education
- Bachelor of Science in NursingSt. Jude College Dasmarinas Cavite · 2023 — 2024
- Accountancy, Business and ManagementAmadeo National High School · 2021 — 2022
- Junior High SchoolAmadeo National High School · 2017 — 2021
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