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Angelica R. — Junior Medical Virtual Assistant from Philippines

Angelica R.

Junior Medical Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Angelica R. is a seasoned Virtual Assistant with extensive experience in the healthcare and insurance industries. Her proficiency in Electronic Medical Records (EMR/EHR) systems such as Epic, Cerner, and eClinicalWorks underscores her ability to handle complex data with precision. In her role as a Medical Biller at Omega Healthcare, she excelled in the management and submission of insurance claims, ensuring accuracy and timely processing. At Tactical Back Office/Personic Health, Angelica adeptly handled patient inquiries and confirmed appointments, showcasing her strong communication skills and ability to maintain comprehensive financial and medical records. Her tenure at The Results CX further honed her customer service skills, dealing with insurance eligibility verifications and benefit claims. With a Bachelor of Science degree from Systems Plus College Foundation, Angelica’s technical acumen is complemented by her expertise in Microsoft Office and insurance portals like Availity. As a dedicated Medical Scribe at Rite Care, she documented patient encounters and supported physicians with accurate EHR data entry. Her adaptability and efficiency make her a valuable asset in any remote working environment.

Experience

  • Medical Scribe

    Rite Care · 2025 — 2026
    Documented patient encounters, encompassing history, physical exams, and treatment plans in real-time. Assisted physicians by entering medical data into electronic health records and updated patient charts for completeness and accuracy.
  • Insurance Representative/CSR

    The Results CX · 2022 — 2024
    Assisted customers with product-related inquiries and effectively handled escalations. Managed inbound and outbound calls, confirming patient appointments for wound care treatments, while ensuring data accuracy and maintaining clear communication.
  • Medical Biller

    Omega Healthcare · 2021 — 2022
    Reviewed and posted payments based on Explanation of Benefits (EOBs) accurately. Managed payment posting while organizing financial records and verifying insurance eligibility through various portals. Identified issues in denied claims for resolution and resubmission.
  • Medical Virtual Assistant/Receptionist

    Tactical Back Office/Personic Health · 2018 — 2020
    Maintained and reviewed patient medical records for correct billing details. Created prescriptions for incontinence supplies and ensured accurate data handling, including timely follow-ups with provider offices.

Skills & Expertise

Education

  • Bachelor of Science in
    Systems Plus College Foundation · 2015 — 2018
  • Secondary School
    Real National High School · 2011 — 2014

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