Angelica B.

Angelica E. is an experienced Virtual Assistant and administrative and customer support specialist with over 4 years of hands-on experience in the hospitality, BPO, retail, and agribusiness sectors. Having managed business operations as a manager at Sheila Agri Trading, she handled sales monitoring, inventory management, and financial record keeping, while ensuring compliance with internal procedures. Her background includes providing frontline customer service as a cashier at Sponga Cafe & KTV and as a Customer Service Representative at Awesome OS, where she resolved customer inquiries and managed records with efficiency. Angelica E. also completed an administrative support internship at Grand Regal Hotel, assisting multiple departments with data entry, record maintenance, and office coordination. She is proficient in using tools like Canva, Shopify, Zendesk, and Google Workspace, and holds industry certifications in customer service and visual graphics design.