Angelica T.
Virtual Assistant
Open to offersNew to PlatformAbout
Angelica S. Torres is an experienced professional with a background in the construction materials, sales and marketing, and business process outsourcing industries. Serving as an Executive Secretary to the General Manager and Sales and Marketing Assistant at LTE Concrete Solutions, Inc., she managed complex administrative tasks, calendar management, event coordination, and supported client relations through the preparation of quotations and contracts. Previously, as a Quantity Surveyor at Euroasia Marble & Granite Inc., Angelica utilized her cost estimation expertise to analyze project requirements for marble and granite, develop detailed cost plans, and ensure contract compliance. Her career began as a Customer Service Associate at Alorica Teleservices Inc., where she handled customer queries and maintained accurate interaction records. Angelica holds a Bachelor of Science in Civil Engineering from Rizal Technological University and is proficient in both English and Filipino.
Experience
Sales and Marketing Assistant
LTE Concrete Solutions, Inc. · 2025 — 2025Scheduled meetings and trainings for Sales Executives, monitored sales performance, and created and maintained accurate databases for the Sales Department. Oversaw final checking of Sales Executives' allowance lines, identified areas for improvement, and coordinated with various departments. Managed and attended company events, particularly sponsored exhibits, and assisted Sales Executives in marketing products locally. Coordinated events with different organizations, prepared event materials, and conducted interviews for Sales Team applicants.Executive Secretary to the General Manager
LTE Concrete Solutions, Inc. · 2024 — 2025Prepared and finalized quotations and contracts for clients, managed email correspondence, and addressed client concerns by coordinating with departmental managers. Organized meetings, events, and dinners, managed the General Manager's calendar and appointments, and handled client payment follow-ups. Welcomed and assisted visitors or clients, while providing direct support to the General Manager with personal matters, including those involving his family.Quantity Surveyor
Euroasia Marble & Granite Inc. · 2022 — 2024Analyzed project specifications and drawings to quantify required marble and granite materials, applying industry-standard estimation methods that accounted for wastage and variations. Developed and updated detailed cost plans, maintained cost records, and prepared regular project cost reports for stakeholders. Assisted in contract preparation and evaluation related to marble and granite supply, while ensuring compliance with contractual terms for costs and quantities.Customer Service Associate
Alorica Teleservices Inc. · 2021 — 2022Handled customer queries through multiple channels, including phone and email, by providing accurate information and addressing concerns. Investigated and resolved complaints, guided customers with ordering and discount procedures, and ensured thorough documentation of interactions and resolutions. Maintained customer information records and adhered to established quality standards during all customer interactions.
Skills & Expertise
Education
- Bachelor of Science in Civil EngineeringRizal Technological University · 2018 — 2023
- High School Diploma, Senior High SchoolCentral Colleges of the Philippines · 2016 — 2018
- High School Certificate, Junior High SchoolEulogio Rodriguez Vocational High School · 2012 — 2016
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