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Angelica R. — Junior Customer Service Specialist from Puerto Rico

Angelica R.

Junior Customer Service Specialist

Puerto Rico 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Angelica C. is a dedicated Customer Service Specialist with a diverse background in client-facing roles across various industries, including telecommunications, healthcare, and retail. She has held positions such as Sales Representative at Boost Mobile, Assembler at Baxter Healthcare, and Ultraviolet Machine Operator at Abbott Vascular, all of which have honed her ability to manage intense work environments that require precision and attention to detail. With a solid educational foundation from Florida Technical College in Business Office Specialist and a remarkable 3.94 GPA in Culinary Arts, Angelica demonstrates her commitment to excellence and professional growth. Her proficiency in MS Office, bilingual communication skills in English and Spanish, and experience supervising employees bolster her capacity to enhance customer satisfaction continually. Her role as a Property and Condominium Manager further underscores her versatility and adaptability in managing complex client interactions effectively.

Experience

  • Sales Representative

    BOOST MOBILE JAYUYA
    Engaged customers in product discussions and facilitated the sales process.
  • Deli Department Associate

    STOP AND SHOP
    Provided customer service by assisting with food preparation and maintaining product displays.
  • Assembler

    BAXTER HEALTHCARE
    Executed assembly tasks in alignment with operational standards in a healthcare setting.
  • Ultraviolet Machine Operator

    ABBOTT VASCULAR
    Operated ultraviolet machines while adhering to safety protocols and quality control measures.
  • Chef and Cashier

    EMPRESA AGROTURÍSTICA MUNICIPAL DE LA MONTAÑA
    Delivered customer service while preparing and serving food, and managed cash transactions.
  • Fixed Line Sales Representative

    CLARO PUERTO RICO
    Conducted sales through effective communication and client engagement for fixed-line services.
  • Customer Service Agent Level 1

    CHARTER COMMUNICATIONS
    Assisted customers with inquiries and troubleshooting issues related to telecommunications services.
  • Property and Condominium Manager

    MEADOW WOOD PROPERTY COMPANY
    Managed property operations and maintained tenant relationships to ensure satisfaction.

Skills & Expertise

Education

  • Diploma, Business Office Specialist
    FLORIDA TECHNICAL COLLEGE · 2024 — Present
  • High School Diploma
    JOSEFINA LEON ZAYAS HIGH SCHOOL
  • NUTC, Culinary Arts
    UNIVERSIDAD CATÓLICA PONTIFICIA DE PUERTO RICO RECINTO MAYAGUEZ

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