Angelica D.

Angelica D. is a dedicated and detail-oriented Virtual Assistant and Customer Support professional with extensive experience in remote administrative support, customer service, and social media management. With a Bachelor of Science in Civil Engineering from the University of Perpetual Help System DALTA, Angelica applies her analytical skills to virtual assistance by managing client communication, conducting inbox management, and handling documentation and data organization with precision. At Duo Quantity Surveyors Pty Ltd, she excelled in reviewing project plans and managing administrative documentation, while at Green Oak Home Buyers, she oversaw property management tasks including handling tenant records and social media content creation. Complementing her work, she provided customer support in roles at Task Us and Concentrix, proficiently managing account concerns and service standards. Key skills include Microsoft Office, Google Workspace, and CRM platforms like Salesforce and Zendesk.