Angelica A.

Angelica A. is a seasoned Medical Virtual Assistant with over five years of experience in the healthcare sector, focusing on insurance verification, EMR/EHR management, and patient-provider support. She has a proven track record in managing healthcare campaigns, facilitating online swab testing with live video monitoring, and performing critical email management tasks. Angelica's expertise lies in navigating insurance portals, processing claims, and ensuring compliance with HIPAA regulations while delivering accurate and efficient administrative support. She has held various roles including Member Services CSR, Prior Authorization Specialist, and most recently a Dermatology Front Desk Assistant, where she excelled in handling inbound and outbound scheduling, email communications, and prior authorization processes. Her comprehensive understanding of healthcare operations positions her as an invaluable asset to any medical team.