Angelika M.

Angelika M. is a seasoned Virtual Assistant based in Bacolod City, Philippines, with a strong background in sales, customer service, and administrative tasks. She demonstrated her proficiency in handling high-volume calls as an Outbound Sales Representative at Auto Warranty, where she conducted outbound calls, effectively handled objections, and consistently met call targets. Her experience as a Hotel Reservation Agent at Hotel Planner highlights her commitment to ensuring customer satisfaction through efficient booking processes. Angelika also provided crucial support as a Personal Assistant, where she was responsible for payroll handling and record management from 2022 to 2025. Her managerial stint at DDMS Secondhand Spare Parts involved overseeing operations, staff, and inventory, showcasing her ability to lead and manage complex business environments. She holds a BS in Hospitality Management from STI West Negros University, and her expertise spans customer service, administrative support, and data management.