Angelina J.

Angelina A. is a proficient Customer Service Representative with extensive experience in customer relations and service environments, including healthcare and retail industries. She has honed her skills in handling high-volume inbound calls, effectively resolving customer issues, and maintaining detailed records using CRM systems at iQor Philippines. As a Pharmacy Assistant at Southstar Drug, Inc., she assisted pharmacists with prescription management, ensured compliance with safety standards, and provided top-notch service by addressing medication inquiries and managing cash transactions. Her role as a Shift-in-Charge involved overseeing daily operations and supervising staff, demonstrating her capability in Teamwork & Shift Supervision. Earlier, her tenure as a Service Crew and Cashier at McDonald's further polished her cash handling and customer interaction abilities. Angelina complements her frontline expertise with proficiency in POS Systems and Inventory Management. She holds a Bachelor of Elementary Education, adding an educational foundation to her well-rounded professional profile.