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Angeline S. — Junior Customer Support Specialist from Philippines

Angeline S.

Junior Customer Support Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Angeline C. is a dedicated Customer Support Specialist and Virtual Assistant with over two years of experience in enhancing client satisfaction and fostering positive relationships within the customer service and transportation industries. Proficient in leveraging Google Cloud Platform, Google Workspace, and Microsoft 365, she excels in managing administrative tasks and coordinating projects effectively. During her tenure as an Assistant Dispatcher at Compassionate Care Transportation in Columbus, she provided efficient customer and technical support, coordinated daily operations, and enhanced brand visibility through social media management. Previously, at Sollar Internet Café in Quezon City, she supported customer inquiries and maintained meticulous inventory records. Angeline holds a Bachelor of Science in Psychology from PHINMA – Saint Jude College, contributing to her strong foundation in communication and problem-solving skills.

Experience

  • Assistant Dispatcher

    Compassionate Care Transportation · 2023 — 2025
    Delivered customer and technical support, addressing inquiries in a professional and efficient manner. Organized personal assistance and project scheduling to streamline daily operations. Developed content and managed social media accounts to enhance engagement and brand visibility. Utilized Google Cloud Platform, Google Workspace, and Microsoft 365 to improve productivity.

  • Printing Shop Staff / Assistant

    Sollar Internet Café · 2019 — 2021
    Assisted clients with their inquiries, ensuring timely and courteous service. Oversaw daily inventory updates, maintaining precise records. Collaborated with team members to improve service efficiency. Fostered and sustained positive, long-term relationships with clients. Ensured cleanliness and organization of the workspace.

Skills & Expertise

Customer SupportCall HandlingProject CoordinationCustomer ServiceCalendar ManagementAd CopywritingCustomer Service and Admin Support

Education

  • Bachelor of Science in Psychology
    PHINMA – Saint Jude College · 2021 — 2025

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