Angelique E.

Angelique E. has over four years of professional experience spanning sales, customer service, and collections across industries such as health insurance, auto insurance, and retail. At Upwork, she worked as a Cold Caller for a personal injury law firm, qualifying leads and facilitating transitions to intake specialists. During her tenure at Flatworld Solutions, she managed outbound campaigns for health insurance, addressed billing inquiries, and performed payment collections for auto insurance clients, consistently providing quality customer support. Her earlier roles at IQOR and Sycore involved assisting retail customers, handling upselling, and conducting outbound calls to qualify health insurance leads. Angelique E. is experienced in delivering customer support through multi-channel communication, including phone and chat, and is proficient in payment processing within regulated business environments.