Angelo M.
Junior Data Operations Specialist
Open to offersNew to PlatformAbout
Angelo M. is an experienced professional specializing in technical support, data operations, and data entry, based in Davao City, Philippines, with proven capabilities in remote and night shift environments. At Opsie Inc, he conducted application bug investigations, regression tests, and system audits, directly improving platform stability in a software support context. During his tenure at Fluxera Co., he managed over 5,000 database records, performed detailed data validation, and corrected discrepancies to enhance data integrity for structured datasets. As an IT Support Intern at InfinIT Tech Solutions, Angelo supported troubleshooting for internal systems, maintained over 1,000 system records, and contributed to technical documentation. Previously, at Nexra Tech, he processed customer inquiries, maintained databases, and collaborated with developers to identify system bugs, while at Call Experts he handled high-volume health insurance support calls. Angelo is adept with tools such as Zendesk, Google Workspace, and Microsoft Excel, and holds certifications in database and network security.
Experience
Application Support Specialist
Opsie Inc · 2025 — 2026Investigated application bugs, documented findings, and performed regression tests alongside system audits as part of ongoing platform stability efforts. Verified database records and reviewed system logs to uphold data accuracy while supporting troubleshooting processes.Data Entry Specialist
Fluxera Co. · 2024 — 2025Processed and maintained structured records using strict SOPs, ensuring high data accuracy and confidentiality. Reviewed datasets to identify inconsistencies, conducted data validation, corrected discrepancies, and generated detailed reports and summaries for client review.IT Support Intern
InfinIT Tech Solutions · 2025 — 2025Troubleshot internal system issues, documented cases, and kept system records updated and validated within internal platforms. Prepared technical documentation of recurring issues and supported the maintenance of organized workflows and documentation.Administrative Support
Nexra Tech · 2023 — 2025Managed large volumes of customer emails and inquiries, processing and entering information into internal systems. Updated database records for improved accuracy and integrity, logged system bugs, coordinated with developers, and assisted with system maintenance and technical tasks for remote operations.Customer Service Representative
Call Experts · 2023 — 2023Handled high volumes of calls to address health insurance inquiries, provided accurate information and resolved client concerns, guided customers to solutions, documented detailed call logs, and adhered to company communication standards.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceUniversity of Mindanao – Davao City
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