Angelo F.

Angelo J., a dedicated professional, has built a robust career in the support and service industry, showcasing a blend of technical prowess and leadership qualities. With a BS in Customs Administration from the Asian Institute of Maritime Studies, Angelo combines education with practical experience. At TTEC, he served in roles ranging from Chat Associate to Tier-3 Specialist, where his work spanned customer engagement and technical troubleshooting. His role as Technical Support at Conduent, supporting Apple clients, further honed his skills in customer service and technology applications. Previously, as a Team Leader at Fineco, he guided his team to achieve business objectives. Angelo’s experience at ALORICA as a Technical Support Representative for AT&T U-VERSE emphasized his adaptability and problem-solving skills in telecommunications. His capacity to deliver unique and effective content aligns with his record of working across teams and agencies, showcasing his negotiation expertise and strategic thinking.