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Ani G. — Mid-Level CRM Management Specialist from Nigeria

Ani G.

Mid-Level CRM Management Specialist

Nigeria 1-2 years
Open to offersNew to Platform
Languages
English
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About

Godwin A. is an experienced professional with a background spanning education, hospitality, sales, and customer relationship management. As a CRM Manager since December 2025, he manages customer data analysis, retention strategies, and sales reporting in a remote, self-employed capacity. During his tenure as a Teacher at National Youth Service Corps-Otu-Jeremi Secondary School, he ensured comprehensive student engagement and contributed to community health initiatives. In the hospitality sector with Padelia Hotel, Godwin handled guest satisfaction, addressed complaints, and supported HR processes such as onboarding, interview scheduling, and recruitment. His sales experience includes roles at A&B Rechargeable Bulb and Airtel, where he met targets while strengthening customer relationship management. Godwin is skilled in Microsoft Office, CRM tools (Hubspot), data entry, and document formatting, offering diverse expertise across multiple industries in Nigeria.

Experience

  • Teacher

    National Youth Service Corps-Otu-Jeremi Secondary School · 2024 — 2025
    Facilitated student learning and ensured adherence to school regulations. Promoted health practices within the community through awareness initiatives.
  • CRM Manager

    Self employed · 2025 — Present
    Conducts accurate analysis of customer data while improving customer retention strategies. Focuses on relationship building, sales reporting, and effective management of customer relationships.
  • Porter/Assistant HR

    Padelia Hotel · 2023 — 2023
    Managed guest complaints discreetly and ensured timely guest service. Assisted with onboarding and scheduling interviews, contributed to recruitment processes, and maintained staff coordination in the HR's absence.
  • Sales Representative

    A&B Rechargeable Bulb · 2020 — 2020
    Ensured customer satisfaction by providing ordered items and persuaded customers to consider available products. Set sales targets and effectively communicated to exceed competition.
  • Sales Representative

    Airtel · 2018 — 2019
    Exceeded monthly sales targets and handled a high volume of customer service efficiently while performing well under pressure.

Skills & Expertise

Education

  • B.Agric
    University of Nigerian Nsukka-Enugu State · 2017 — 2023

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