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Anilou C. — Mid-Level Customer Support & Accounting Specialist from Philippines

Anilou C.

Mid-Level Customer Support & Accounting Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Anilou C. is a seasoned professional in financial market operations, currently serving as a CX Accounting Specialist at Guesty. Here, they excel in analyzing financial reports and managing accounting operations, focusing on reconciliation and financial discrepancies. Anilou assists clients with business model configurations, owner statements, and trust accounting while liaising with developers to ensure system integrity. As an article contributor, Anilou enhances the internal knowledge base by creating and refining over 20 help articles, providing effective troubleshooting steps and best practices. Previously, they contributed as a Scholarship Support Staff with CHED, monitoring awards and managing financial compliance. Additionally, Anilou served as an Account Authorized Representative at C&C Pharmacy, where they oversaw inventory management and supported financial reporting. Their education includes a Bachelor of Management Accounting from Father Saturnino Urios University, where they graduated cum laude and achieved certification as a Certified Financial Market Professional and QuickBooks Level 1 Certified.

Experience

  • CX ACCOUNTING SPECIALIST

    GUESTY · 2025 — Present
    Conduct analysis of financial reports and journal postings to detect discrepancies, identify missing entries, and address reconciliation issues. Provide assistance to clients with business model configurations, revenue allocations, owner statements, payouts, and trust accounting matters. Collaborate with developers to track identified bugs, assess fixes, and relay updates back to clients. Contribute as an article contributor by enhancing the internal knowledge base related to Guesty Accounting features and workflows, creating and refining over 20 help articles that tackle frequent customer inquiries and best practices.
  • SCHOLARSHIP SUPPORT STAFF

    CHED · 2023 — 2024
    Oversee the monitoring of scholarship awards for scholars and handle the liquidation of disbursed funds while ensuring compliance with original document requirements. Develop billing statements and validation requests for students enrolled in institutions.
  • ACCOUNT AUTHORIZED REPRESENTATIVE

    C&C PHARMACY · 2017 — 2021
    Monitor inventory levels, specifically tracking expiration dates and identifying items that need reordering. Assist the bookkeeper in the preparation of BIR tax reports and relevant financial reports. Act as a cashier and auditor when required to fulfill necessary roles within the pharmacy.

Skills & Expertise

Education

  • Bachelor of Management Accounting
    Father Saturnino Urios University · 2019 — 2023
  • Accountancy, Business, and Management
    Agusan Colleges Inc. · 2017 — 2019

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