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Anjelie M. — Junior Hospitality Management Specialist from Australia

Anjelie M.

Junior Hospitality Management Specialist

Australia 2-3 years
Open to offersNew to Platform
Languages
Tagalog
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About

Anjelie B. is a results-driven professional holding a Bachelor of Science in Hospitality Management from Talisay City College, where she was recognized as a Special Academic Awardee and excelled in leadership roles. With a robust background in the hospitality industry, Anjelie has demonstrated expertise during her tenure as a Concierge Associate at NuStar Resorts and Casino, where she consistently provided exceptional guest service, earning Employee of the Month accolades for three consecutive months. She adeptly managed bookings, inquiries, and guest concerns within a luxury hotel milieu. Her experience as a Receptionist at Palm Grass Cebu Heritage Hotel honed her skills in front desk operations, record keeping, and event coordination. Anjelie's versatile capabilities extend to virtual assistance, where she has provided freelance support in scheduling, data entry, and project management from 2023 to 2026. Her core competencies include guest relations, customer service, and administrative support utilizing CRM tools.

Experience

  • Concierge Associate

    NuStar Resorts and Casino · 2024 — 2026
    Delivered high-quality guest service within a luxury hotel setting. Handled bookings, addressed inquiries, and resolved guest concerns.
  • Virtual Assistant (Freelance)

    null · 2023 — 2026
    Provided assistance with scheduling, data entry, and various administrative tasks. Oversaw project management and handled emails and online communications.
  • OJT Trainee/absorbed as Receptionist

    Palm Grass Cebu Heritage Hotel · 2023 — 2023
    Executed front desk operations and ensured accurate recordkeeping. Supported daily administrative functions and contributed to the coordination of hotel events.
  • Elementary Teacher (Part-time)

    Pencil play Learning Center · 2022 — Present
    Developed lesson plans and delivered engaging instruction to students. Managed classroom dynamics and conducted student assessments.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Talisay City College