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Anjelie M. — Junior Hospitality Administrative Assistant from Australia

Anjelie M.

Junior Hospitality Administrative Assistant

Australia 2-3 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Anjelie B. M., a results-driven graduate of Hospitality Management from Talisay City College, brings extensive experience in the hospitality sector, having served as a Concierge Associate at NuStar Resorts and Casino. During her tenure from 2024 to 2026, she distinguished herself by earning the Employee of the Month award for three consecutive months through exemplary guest service in a luxury hotel setting. Anjelie adeptly managed bookings, inquiries, and guest concerns, demonstrating proficiency in customer service and front desk operations. Previously, she was a Receptionist at Palm Grass Cebu Heritage Hotel in 2023, where she maintained precise records and supported hotel events. Additionally, as a freelance Virtual Assistant, she expertly handled scheduling, data entry, and email communications, showcasing her skills in administrative support and CRM tools. Her academic prowess is marked by leadership roles and awards, including being a Special Academic Awardee and Campus Ambassadress.

Experience

  • Concierge Associate

    NuStar Resorts and Casino · 2024 — 2026
    Delivered exceptional guest service within a luxury hotel setting, overseeing bookings, responding to inquiries, and addressing guest concerns.

  • Virtual Assistant (Freelance)

    Company not specified · 2023 — 2026
    Provided support with scheduling, data entry, and various administrative tasks, including project management and efficient email and online communication management.

  • OJT Trainee/absorbed as Receptionist

    Palm Grass Cebu Heritage Hotel · 2023 — 2023
    Managed front desk operations, maintained accurate records, provided support for daily administrative functions, and assisted with hotel events and guest service coordination.

  • Elementary Teacher (Part-time)

    Pencil play Learning Center · 2022 — Present
    Developed lesson plans and delivered engaging instruction to students while managing classroom activities and conducting student assessments.