Anjo M.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Anjo M. is an experienced Online Independent Contractor with a decade of expertise at Upwork. His career spans roles such as Virtual Personal Assistant, Online Research and Lead Generation Expert, providing crucial admin support to a diverse virtual clientele. Prior to his freelance endeavors, Anjo was a Guest Service Associate at Sitel Philippines, where he supported Virgin Australia Airlines, handling guest inquiries and managing bookings. He also honed his skills in sales and customer service as an Inbound Sales Agent for Dell at Telus International Philippines, where he catered to U.S.-based residential and home office clients. Anjo has developed a strong foundation in customer service, online research, and lead generation. He is a graduate of Pasig City University with a Bachelor's degree in Elementary Education, underscoring his commitment to continuous learning and excellence in service provision.
Experience
Online Independent Contractor
Upwork · 2013 — 2023Executed various projects for virtual clients, serving as a Virtual Personal Assistant, specializing in Online Research and Lead Generation, in addition to providing administrative support.Guest Service Associate
Sitel Philippines (now foundever) · 2011 — 2013Supported guests and customers in booking management, including making, changing, and cancelling reservations, while addressing general inquiries.Inbound Sales Agent
Telus International Philippines · 2009 — 2011Managed sales and inquiry calls primarily for Dell Computers (Laptops/Desktops) focused on residential and home office customers in the United States.
Skills & Expertise
Education
- Bachelor in Elementary EducationPasig City University · 2005 — 2007
- High SchoolQuirino High School · 2000 — 2004
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