4 viewsTalent
Ann M. — Mid-Level Customer Service Associate from Philippines

Ann M.

Mid-Level Customer Service Associate

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

10 items
Sign in as an employer to view portfolio files

About

Ann Mariz V. is a versatile professional skilled in customer service, problem-solving, and critical thinking. She holds a Bachelor's Degree in Hotel and Restaurant Management from the University of Cebu. Her career began as a Guest Services Agent at Regal Business Park Hotel, where she managed front desk duties, responded to guest inquiries, and handled various administrative tasks. She then advanced to a Chat Support Representative at Qualfon Phils. Inc., using her proactive communication skills to assist and resolve customers' issues efficiently. Currently, Ann works at Wipro Inc. Philippines as a Customer Service Associate, where she ensures compliance with social networking website agreements by monitoring and updating user accounts. Her diverse experience in hospitality and customer support highlights her adaptability and dedication to providing exceptional service.

Experience

  • Customer Service Associate

    Wipro Inc. Philippines · 2018 — 2026
    Facilitated updates on a prominent social networking website, ensuring that posted pictures and videos complied with platform agreements.
  • Chat Support Representative

    Qualfon Phils. Inc. · 2014 — 2017
    Provided customer support through chat, taking ownership of customer inquiries and facilitating assistance promptly.
  • Guest Services Agent

    Regal Business Park Hotel · 2011 — 2013
    Handled front desk operations, responding to guest inquiries and managing bookings, while also overseeing administrative tasks like invoice and payment processing.

Skills & Expertise

Education

  • Bachelor Degree of Hotel and Restaurant Management
    University of Cebu – Banilad Campus · 2007 — 2011

Interested in this professional?

Sign in as an employer to save this profile or invite Ann M. to a job.

Sign in as an employer