Anna C.
Mid-Level Casino Operations Executive Assistant
Open to offersNew to PlatformAbout
Anna C. is an Executive Virtual Assistant and administrative leader with 15 years of experience in the casino, public relations, and corporate communications sectors. Currently providing high-level executive support and project management for a CEO and leadership team, she manages GoHighLevel and other CRM systems, overseeing workflow automations, client and staff onboarding, and supervising team members to uphold operational standards. Her background includes managerial roles in online casinos, such as Studio Shift Manager and Pit Supervisor, where she directed up to 70 personnel, coordinated with top management, ensured gaming equipment compliance, and evaluated revenue reports. Anna's career encompasses quality assurance, data and lead generation, and comprehensive administrative management, with experience supporting large-scale events and studio expansions across the Philippines and India.
Experience
Executive Virtual Assistant
null · 2020 — PresentDeliver high-level administrative support to the CEO and leadership team, which involves managing complex calendar scheduling, coordinating international travel, and tracking expenses. Manage GoHighLevel and other CRMs, focusing on workflow automation and software integration to enhance business efficiency. Oversee the onboarding process for new clients and staff while training and supervising incoming team members to meet operational standards. Serve as the primary contact for executive correspondence, overseeing professional email accounts and social media presence with careful attention to detail. Conduct strategic web scraping and data mining to keep accurate records and assist sales pipelines.Studio Shift Manager
Luckystream Online Casino · 2019 — 2020Supervise the operations of up to 70 casino floor personnel per shift, including Pit bosses, Card room Supervisors, Dealers, and Technical support. Collaborate with top management and receive direct instructions from the Executive Vice President. Directly coordinate, assess, and evaluate staff regarding policies, procedures, and job performance. Ensure that pit and gaming equipment function properly and are in good condition. Provide support in meetings with the company’s investors and other stakeholders. Relay information regarding suspicious table activities to the Executive Vice President and Operators. Evaluate casino productivity and analyze revenue reports.Pit Supervisor
JC Data Online Casino · 2017 — 2019Monitor gaming operations and oversee dealer performance while ensuring compliance with casino standards. Engage with management to optimize workflow and address operational challenges. Maintain oversight on gaming equipment and table activity for proper oversight.Studio Manager / Shift Manager
Strong City Online Casino · 2010 — 2017Manage shift operations for casino activities, including oversight of personnel and ensuring all operations align with company policies. Regularly communicate with upper management to address issues and implement necessary adjustments. Track the performance and maintenance of gaming equipment to guarantee operational readiness.Studio Manager
All Hearts Online Casino · 2017 — 2017Administer studio management tasks within the online casino environment, focusing on operational efficiency and staff management.Sales Executive
Asian Mega Wood Trade Corp · 2009 — 2010Handle sales responsibilities to foster client relationships and drive revenue within the wood trade sector.Administrative Officer
All in Philippine Poker tour · 2008 — 2008Support administrative functions for the poker tour, ensuring coordination and organization of events.Online Casino Dealer
Real time gaming · 2006 — 2008Engage in active dealer responsibilities within the online casino, providing game oversight and customer interaction.
Skills & Expertise
Education
- Bachelor's Degree in Business Studies major in MarketingColegio De San Juan De Letran · 2002 — 2006
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