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Anna L. — Junior Administrative & Customer Service Virtual Assistant from Brazil

Anna L.

Junior Administrative & Customer Service Virtual Assistant

Brazil 3-6 years
Open to offersNew to Platform
Languages
EnglishPortugueseJapanese
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About

Anna L. is a proficient Virtual Assistant with a strong background in administrative support and customer service. With over three years of remote work experience, she has honed her skills in communication, organization, and problem-solving, aiding businesses by managing tasks such as communication, scheduling, and customer support. Anna completed a 160-hour professional course as an Administrative Assistant at Senac, where she developed a strong foundation in administrative processes, organization of documents, and office support. Additionally, her knowledge extends into the realm of digital marketing and social media, enhancing her ability to provide comprehensive administrative solutions. Her technical competencies include proficiency in WhatsApp and email support, basic Canva design, and basic video editing, enabling her to effectively support various business needs.

Experience

  • Virtual Assistant

    Identity Design
    Assisted with organization, handled administrative tasks, facilitated communication, and provided customer assistance.

  • Customer Service

    Identity Design
    Provided customer support through messages, handled communication, and resolved problems.

  • Remote Work

    Identity Design
    Possessed over 3 years of experience working remotely, demonstrating responsibility and organizational skills.

  • Marketing & Social Media

    Identity Design
    Applied knowledge in digital communication and offered online support.

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