4 viewsTalent
Annabeth B. — Junior Healthcare Customer Service Specialist from Philippines

Annabeth B.

Junior Healthcare Customer Service Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Annabeth B. is a meticulous audit assistant and healthcare customer service representative with a strong background in auditing, documentation, and data management. With valuable experience at Onesimus Corporation and TaskUs, she skillfully handles sensitive financial and business data, ensuring confidentiality and discretion. Her role involves assisting in audit report preparation, summarizing findings, and offering recommendations for improvements. In her healthcare support position, she provided exemplary customer service, addressing patient inquiries across multiple communication platforms while managing patient information with precision. Excel and Word proficiency, coupled with her ability to maintain accurate records and ensure compliance with company policies, make her well-equipped for any task requiring attention to detail and problem-solving. A graduate of Pamantasan ng Lunsod ng SanPablo with a Bachelor's in Accounting Information System, she strives to leverage her organizational and communication skills in healthcare support.

Experience

  • Healthcare Customer Service Representative

    TaskUs · 2025 — 2026
    Provided support to patients and healthcare members via phone, email, and chat regarding account inquiries, appointments, benefits, and general healthcare concerns. Collected and verified patient information, including personal details, medical history, and insurance information. Handled confidential patient and member information professionally while resolving customer concerns efficiently and maintaining accurate records in company databases. Managed multiple communication channels, including calls, emails, and live chats, demonstrating strong attention to detail when updating customer information.
  • Audit Assistant

    Onesimus Corporation · 2023 — 2025
    Handled sensitive financial and business data with confidentiality. Assisted in addressing suggested corrective actions during audits and monitored follow-up items from previous audits. Ensured timely delivery of reports that met required standards and assisted in preparing audit reports, summarizing findings, and offering recommendations for improvements. Organized working papers, schedules, and documentation to support audit findings.

Skills & Expertise

Education

  • Bachelor of Science in Accounting Information System
    Pamantasan ng Lunsod ng SanPablo · 2018 — 2022

Interested in this professional?

Sign in as an employer to save this profile or invite Annabeth B. to a job.

Sign in as an employer