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Anne M. — Junior Accounting and Customer Support Specialist from Kenya

Anne M.

Junior Accounting and Customer Support Specialist

Kenya No experience yet
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Languages
English
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About

Anne M. is a detail-oriented professional with over 4 years of experience in Accounting and Customer Support. Based in Nairobi, Kenya, she has honed her skills in financial administration, customer service, accounts management, and support for remote operations. Her proficiency in managing high-volume transactions, resolving customer issues, processing payments, and maintaining accurate financial records is well-documented. Anne has a proven track record as a strong communicator with accomplishments in improving financial processes, reconciling accounts, and supporting finance teams with precision. She is proficient with ERP systems, accounting software, CRMs, email support tools, and digital collaboration platforms. Throughout her career, she has held significant roles, including Credit Control Assistant at Ramji Haribhai Devani, where she reduced bad debt and improved credit controls, and Accounts Assistant at Transient Consult Limited, where she enhanced accounts documentation and reporting. Anne is seeking a remote role in Customer Support, Finance Assistance, or Virtual Assistance.

Experience

  • Accounts Intern

    Kenya Civil Aviation Authority · 2024 — 2025
    Processed invoices and entered transactions using ERP systems, conducted bank reconciliations, and generated and tracked invoices. Supported budgeting cycles and handled payment processing along with refunds.
  • Accounts Assistant

    Transient Consult Limited · 2023 — 2024
    Provided customer support while managing client inquiries. Managed invoice processing, payments, and reconciliations, and monitored customer accounts to follow up on overdue amounts. Enhanced accounts documentation and reporting.
  • Credit Control Assistant

    Ramji Haribhai Devani · 2021 — 2023
    Ensured timely payments by monitoring debtor balances and reconciling escalated accounts. Established improved credit policies and contributed to reducing bad debt and enhancing credit controls.
  • Accounts Assistant Intern

    Farm Engineering Ltd · 2018 — 2018
    Handled accounts payable and receivables, processed wages, and generated financial statements. Assisted in reporting tasks and conducted reconciliations.

Skills & Expertise

Education

  • Bachelor of Commerce – Accounting & Finance
    Kabarak University · 2019 — 2020
  • KCSE
    Karoti Girls High School

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