Anne S.

Anne T. has cultivated significant experience in technical support and customer service, showcasing a keen ability to assist customers in resolving technology-related issues. From 2019 to 2022, she contributed to Amazon Tech Support at Sutherland, where her responsibilities included guiding customers through troubleshooting steps, processing refunds, replacements, and repairs, as well as coordinating with manufacturers regarding warranty inquiries. From 2022 to 2024, Anne served at the Microsoft Store with Majorel, effectively selling MS 365 subscriptions and various Microsoft products, including Surface laptops and XBOX games, while assisting customers with software downloads and activations. Her experience extends to the UK food delivery sector at TaskUs from 2024 to 2026, where she adeptly managed live order issues for riders and restaurants and communicated updates to customers. Anne holds a Bachelor of Secondary Education major in English from Don Honorio Ventura State University, completed in 2019. Her strong foundation in problem-solving and organizational skills is bolstered by a dedication to continuous learning and improvement.