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Anngie A. — Mid-Level Technical Support Representative from Philippines

Anngie A.

Mid-Level Technical Support Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Anngie A. is a seasoned professional with a background in technical support and bookkeeping, bringing diverse experience from her roles in the technology and retail sectors. Most recently, she served as a Technical Support Representative at Concentrix CVG Philippines Inc. from August 2020 to August 2023, where she played a critical role in maintaining customer satisfaction through proficient problem-solving skills. Prior to this, she honed her financial acumen as an Accounting Staff-Bookkeeper with Micro Resources International Inc., overseeing financial records and ensuring compliance from February 2018 to July 2020. As part of her career journey, Anngie demonstrated commitment to excellence while working as Product Care Personnel with Led Management Training Services (Memoxpress) since August 2014, earning accolades like the Best Employee and Best in Customer Service awards. Her educational background includes a Bachelor of Science in Elementary Education from Divine Mercy College Foundation Inc., coupled with additional training in Microsoft Office and communication proficiency in both English and Filipino.

Experience

  • Technical Support Representative

    Concentrix CVG Philippines Inc. · 2020 — 2023
    Provided technical support to customers, addressing and resolving issues related to products and services.
  • Accounting Staff-Bookkeeper

    Micro Resources International Inc. · 2018 — 2020
    Managed accounting tasks, maintaining and organizing financial records and reports.
  • Product Care Personnel

    Led Management Training Services(Memoxpress) · 2014 — 2018
    Handled product care responsibilities, focusing on customer support and ensuring satisfactory service.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration Major in HRD Management
    La Concepcion College · 2012 — 2013
  • Bachelor of Science in Elementary Education
    Divine Mercy College Foundation Inc.

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