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Annica M. from Philippines

Annica M.

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Annica V. is a dedicated professional with experience in customer service and team leadership. Highlighting a background in a family-owned business, she has honed her skills in communication and interpersonal relations, supporting daily sales operations while ensuring exceptional customer experiences. Her role as a Telesales Agent at Banco De Oro Philippines involved promoting products and services through outbound calls, understanding customer needs, and recommending appropriate solutions to boost sales. Annica’s leadership tenure includes organizing team activities and managing effective communication, fostering a positive work environment. She brings a blend of problem-solving skills, effective management, and a dedication to learning and excellence. Furthermore, Annica has contributed as a tutor in Basic Mathematics and English Literature, where she adapted lessons to meet individual learning needs, demonstrating her adaptability and commitment to education. Fluent in English and Filipino, she is recognized for her achievements with accolades like the UP Technocrats Award and the ScienceTech Bee Champion.

Experience

  • Tutor

    null · 2026 — Present
    Provided tutoring in Basic Mathematics and English Literature, helping students enhance their academic knowledge. Adapted teaching methods to meet the varied learning needs of each student.
  • Telesales Agent

    Banco De Oro Philippines · 2024 — Present
    Conducted outbound calls to engage potential and existing customers, promoting products and services. Communicated product features and available promotions while addressing customer needs to suggest appropriate products.
  • Leadership

    null · 2024 — Present
    Coordinated team activities and delegated responsibilities while facilitating effective communication among team members. Promoted teamwork and professionalism, resolving conflicts and motivating team members to enhance overall performance.
  • Customer Service & Communication

    Family-Owned Business · 2014 — Present
    Supported daily business operations by assisting with sales activities and providing exceptional customer service. Developed strong communication and interpersonal skills through frequent customer interactions.

Skills & Expertise

Education

  • Humanities and Social Sciences
    Kasiglahan Village Senior High School · 2022 — 2024

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