Anousha M.
Senior Risk & Compliance Consultant
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Anousha M. is an accomplished professional with over 20 years of auditing experience and a specialization in Quality, Governance, Risk & Compliance management. As a Compliance, Governance, Risk & Improvement Consultant since July 2023 for Offerpump and TRF Networks, Anousha has excelled in developing comprehensive policies and procedures, training staff, and enhancing local businesses from a remote setting. Previously, she demonstrated exceptional leadership as a Quality, Compliance, Risk, & Governance Manager at the South African Revenue Services, where she managed compliance frameworks, conducted audits, and implemented process improvements within financial operations. Her expertise extends to the pharmaceutical industry with Abbott, where she was recognized globally for establishing robust environmental, health and safety systems. Anousha's educational background is bolstered by a Bachelor of Technology in Quality and a Diploma in Analytical Chemistry, underscoring her commitment to excellence in quality assurance across multiple sectors.
Experience
Compliance, Governance, Risk & Improvement Consultant
Offerpump / TRF Networks, & other companies · 2023 — PresentConducted remote consulting in governance and risk for a global organization. Developed all policies and procedures while ensuring compliance with specific requirements. Provided training to both workers and management on compliance matters and executed audits. Examined and enhanced local business operations.Quality, Compliance, Risk, & Governance Manager
South African Revenue Services · 2009 — 2022Maintained current knowledge of legal requirements and industry standards while implementing controls to adhere to compliance frameworks. Designed and executed policies and procedures aimed at achieving regulatory compliance. Facilitated staff training on applicable compliance protocols. Conducted audits across various offices and compiled reports for executive management. Coordinated root cause analysis and corrective action for audit findings. Managed risk identification and assessment processes to mitigate risks effectively. Analyzed operational processes to enhance efficiency and improve customer service. Compiled performance analyses and presented findings to senior stakeholders.QMS Administrator
South African Revenue Service · 2007 — 2009Executed audits of branch offices to verify conformity with ISO 9001 requirements. Collaborated with the accreditation body to address findings during ISO 9001 audits.EHS Compliance Officer
Abbott · 2005 — 2006Implemented the Environmental, Health and Safety system while coordinating related activities. Ensured compliance with applicable legislation and requirements. Conducted employee training on safety awareness topics, including first aid, emergency response, hazard identification, waste management, and risk assessments.Safety, Health, Environment and Quality Facilitator
ABI Coca Cola Sales & Distribution · 2002 — 2003Engaged in the sales and distribution of fast-moving consumer goods. Established quality, safety, health, and environmental management systems. Developed policies and procedures, accompanied by conducting awareness training. Led both internal and external audits, ensuring corrective and preventative actions for non-conformities and addressing customer complaints.Quality Co-Ordinator & Chemical Technician
Sappi · 1998 — 2002Oversaw internal and external audits of ISO 9002, 17025, and 14000 management systems. Managed document control processes and developed standard operating procedures. Conducted routine laboratory tasks, including quantitative and qualitative analyses of products, wastewater, gaseous emissions, raw materials, and in-process sampling and testing.
Skills & Expertise
Education
- Bachelor of Technology (Btech) degree QualityUniversity of South Africa (UNISA) · 2008 — 2014
- Diploma Analytical ChemistryML Sultan Technikon · 1996 — 1999
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