Anthony J.
Mid-Level Sales Support Specialist
Open to offersNew to PlatformAbout
Anthony J. is a dedicated professional with significant experience in sales support and management. Most recently, he worked as a Sales Support Specialist at TDE Limited Company, where he advanced daily sales operations, assisted in lead tracking, and managed sales records from 2024 to 2026. Prior to this role, he excelled as the Overall Manager at ChatStars between 2022 to 2024, focusing on improving conversion rates and customer retention while supervising a chat support team. During his time at ChatStars, he effectively monitored KPIs and optimized team performance. His earlier experience as an E-commerce Product Listing Specialist in 2020 involved optimizing product listings for better visibility and conversions. Anthony's strong technical skills include proficiency in Microsoft Office, Google Workspace, and Monday.com. He graduated with honors from Xavier University – Ateneo de Cagayan in 2022, further enhancing his abilities in sales, operations, and administration.
Experience
Sales Support Specialist – Admin Task
TDE Limited Company · 2024 — 2026Facilitated daily sales operations and client transactions, contributed to lead tracking and pipeline management, collaborated with teams to enhance workflow efficiency, and ensured the accuracy of sales records.Overall Manager
ChatStars · 2022 — 2024Oversaw and directed the chat support team, enhanced conversion rates and customer retention, tracked KPIs and refined performance, and provided training to team members in sales and communication.E-commerce Product Listing Specialist (Part-Time)
Company not specified · 2020 — PresentEnhanced product listings to improve visibility and conversions, and conducted proofreading and management of product postings.
Skills & Expertise
Education
- Bachelor's DegreeXavier University – Ateneo de Cagayan · 2018 — 2022
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