Anthony S.
Open to offersNew to PlatformAbout
Anthony C., based in Caloocan City, Philippines, is a seasoned Creative Virtual Assistant and Operations Specialist with over 15 years of international experience. He excels in blending rigorous data compliance with advanced digital design and AI-assisted workflows. Anthony skillfully manages high-volume communications and optimizes administrative processes for global clients. His expertise includes graphic design utilizing tools like Canva, AI-assisted workflows through platforms such as Claude and ChatGPT, and maintaining process management systems. With a proven track record as a Freelance Graphic Designer, Digital Skills Specialist, and in roles with BitterSweet Corp., Startup Enablement Program, and Al Rashed Food Company, Anthony has streamlined operations and enhanced quality assurance within diverse industries. His proficiency with Google Workspace, Microsoft Office Suite, and the Minotaur System (ERP) further underscores his capability in global compliance and data validation. Educated in Food Technology from Bicol University, Anthony continues to leverage his skills to provide premium support and innovation in remote environments.
Experience
Email Support Operations
SITEL · 2016 — 2023Managed high-volume client inquiries via email while adhering to SLA metrics, effectively scaling customer communications. Documented and escalated complex cases to enhance first-contact resolution and improve support operations.Freelance Graphic Designer
BitterSweet Corp.Directed end-to-end product design requirements for a boutique brand, streamlining visual branding workflows. Implemented quality checks and established documentation processes for ensuring version-controlled, print-ready marketing deliverables.Digital Skills Specialist
Startup Enablement ProgramDesigned and deployed structured digital workshop materials and AI-assisted operational guides that optimized client workflows. Provided coaching to internal users and stakeholders to facilitate operational efficiency and promote scalable digital processes.Quality Assurance & Data Specialist
Al Rashed Food CompanyPerformed data validation by auditing operational metrics against international standards, ensuring compliance in management reporting. Evaluated operational data and managed workflow compliance to streamline material receipt and release protocols.Data & Compliance Auditor
Milla CorporationMonitored technical documentation related to international regulations, QMS, and FSMS, ensuring accurate procedural and audit records. Supported global traceability and internal audit programs through the execution of material and product release protocols via the Minotaur System ERP.
Skills & Expertise
Education
- Bachelor of Science in Food TechnologyBicol University