Antoinette R.

Ma. Antoinette E. is an accomplished customer service professional with a robust career history in supporting international accounts in the BPO industry. She has demonstrated her proficiency as a Phone and Chat Support specialist at Alorica Philippines, contributing to US food delivery accounts from July 2021 to October 2025. Her role involved utilizing Salesforce, Amazon Connect, and Verint in her day-to-day tasks. At TaskUs Las Piñas, where she has been a Content Moderator since November 2025, she plays a pivotal role in managing social media platforms. Her versatile skill set includes content moderation, problem-solving, and extensive computer skills, particularly within the Google apps ecosystem. An alumna of Christ The King College of Science and Technology, she combines her educational background with hands-on experience in both back-office and customer-facing roles. Her journey also includes tenure as a customer care representative at Just G SM Southmall and in various cashier roles, illustrating her adaptability across different service environments.