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Anton A. — Mid-Level Financial Fraud Analyst from Philippines

Anton A.

Mid-Level Financial Fraud Analyst

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Anton D. is an experienced Fraud and Risk Analyst with a proven background in the banking and financial services industry. During his tenure at Ubiquity and Genpact, he specialized in fraud operations, risk management, and customer service, expertly handling cardholder disputes and conducting thorough investigations in line with legal, regulatory, and company standards. Anton demonstrated proficiency in reviewing documentation and communication records to resolve fraud cases, maintaining detailed case records, and ensuring full compliance throughout the dispute resolution process. His responsibilities included monitoring transactions for suspicious activity, assessing risk levels, and collaborating with clients to gather information and maintain transparency during investigations. Anton’s commitment to client satisfaction and accuracy positioned him as a reliable asset in high-stakes financial operations environments.

Experience

  • Risk Operations Analyst

    Ubiquity · 2022 — 2023
    Conducted thorough investigations to resolve cardholder disputes, reviewing documentation and communication records while ensuring compliance with legal and company policies throughout the resolution process.
  • Fraud Analyst and Customer Support Representative

    Genpact · 2016 — 2021
    Provided exceptional customer service by addressing concerns related to suspicious transactions, collaborating with clients to gather information, and ensuring transparency during the fraud investigation process.

Skills & Expertise

Education

  • Computer Programming NC4
    Compskill Learning Institute · — — 2014
  • High School Diploma
    Juan F. Triviño Memorial High School · — — 2010

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